In this episode, host Paul Conway sits down with seasoned fire service professionals Ryan McMenamin and Ben Baus to unpack the critical role communication and training play in the field. Together, they dive into the art of clear, concise communication on the job, discuss techniques for staying calm when every second counts, and share insights on how consistent training prepares you to handle high-stress situations. Whether you’re a new recruit or a veteran firefighter, this conversation is packed with actionable advice and real-world stories highlighting the power of staying composed under pressure. Tune in to learn how top professionals cultivate resilience and trust within the team. Important links: Shield builder: https://bit.ly/conwayshieldbuilderYT Conway Shield: https://www.conwayshield.com/shieldbu… Chief’s Choice: https://www.conwayshield.com/fire/chi… Conway Shield Training: https://www.conwayshield.com/training… About us: https://www.conwayshield.com/about-us
By Paul Conway
Founder Paul J. Conway’s firefighting heritage runs deep through 3 generations. His father, the late Charles B. Conway, served 34 years with the New Berlin, WI Fire Department (21 of them as Fire Chief). Following his father’s footsteps, Paul extended the family legacy from New Berlin to the Milwaukee, WI Fire Department, serving for 31 years while rising through the ranks like his father before him. Now retired, Assistant Chief Paul J. Conway understands the value of relationships and has the utmost respect for all those who protect and serve. He understands first-hand how critical it is to have the best equipment available for firefighters and law enforcement officers. As our company continues to grow with the adapting needs of our customers, we continue our commitment to service excellence and have established Conway Shield, now offering full line protection in both the fire and law enforcement communities.